Contact Technical support immediately @ 844-688-3365. Please have your proof of purchase handy, as it will be required for any mail-in service or replacement.

We will troubleshoot to resolve your issue, or we will make sure we get you a NEW replacement sent out immediately. Usually you will have your replacement phone the next business day!

Do not worry about return shipping of your defective product, we will provide you with a prepaid return label.

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