Warranty

Warranty

Warranty

WARRANTY FOR NUU MOBILE PRODUCTS

Limited One Year Warranty Information

NUU Mobile Corp. (hereafter referred to as NUU), warrants this device to be free from defects in workmanship and materials, under normal use and conditions, for a period of one (1) year from the date of original purchase. Removable lithium battery is covered under warranty for a period of one (1) year from date of original purchase. If you are experiencing any problems with the operation or function of your product, please make sure you have downloaded our full owner’s manual from our website for reference or contact the authorized local distributor. Should this fail to resolve the matter and service is still required by reason of any defect or malfunction during the warranty period, NUU will repair or, at its discretion, replace this product without charge. This decision is subject to verification of the defect or malfunction upon delivery of this product to a designated factory service center. If any products, components, or equipment are replaced, those replaced products, parts, or equipment shall become the property of NUU. The product must include proof of purchase, including date of purchase. To obtain the Warranty Service, Customer must contact the authorized local distributor within the applicable warranty period to obtain warranty service authorization. Dated proof of original purchase from the authorized reseller will be required. NUU is not responsible for Customer’s products or parts received without a warranty service authorization. Products or parts shipped by Customer to local distributor must be sent prepaid and packaged appropriately for safe shipment, and it is recommended that they be insured or sent by a method that provides for tracking of the package. Customer shall be responsible for any damage to the product during shipment to the authorized repair center.

IF THIS PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE CUSTOMER’S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPLACEMENT OR REPAIR OF THE PRODUCT OR PART OR REFUND OF THE PURCHASE PRICE PAID, AT NUU. ALL OTHER DISPUTES WITH NUU ARISING FROM THIS WARRANTY OR THE SALE, CONDITION, OR PERFORMANCE OF THE PRODUCTS SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING CONFIDENTIAL ARBITRATION, AND NOT BY A COURT OR JURY. ANY SUCH DISPUTE SHALL NOT BE COMBINED OR CONSOLIDATED WITH A DISPUTE INVOLVING ANY OTHER PERSON’S OR ENTITY’S PRODUCTS OR CLAIM, AND SPECIFICALLY, WITHOUT LIMITATION OF THE FOREGOING, SHALL NOT UNDER ANY CIRCUMSTANCES PROCEED AS PART OF A CLASS ACTION. THE ARBITRATION SHALL BE CONDUCTED ACCORDING TO THE AMERICAN ARBITRATION ASSOCIATION COMMERCIAL ARBITRATION RULES APPLICABLE TO CONSUMER DISPUTES BEFORE A SINGLE ARBITRATOR. THE AWARD MAY NOT EXCEED, IN FORM OR AMOUNT, THE RELIEF ALLOWED BY THE APPLICABLE LAW. THIS ARBITRATION CLAUSE IS ENTERED PURSUANT TO THE FEDERAL ARBITRATION ACT. THE LAWS OF THE STATE OF TEXAS, WITHOUT REFERENCE TO ITS CHOICE OF LAWS, SHALL GOVERN THE INTERPRETATION OF THIS WARRANTY AND ALL OTHER DISPUTES SUBJECT TO THIS ARBITRATION CLAUSE. THIS ARBITRATION CLAUSE ALSO APPLIES TO CLAIMS AGAINST NUU’S EMPLOYEES, REPRESENTATIVES, AND AFFILIATES IF ANY SUCH CLAIM ARISES FROM THE PRODUCTS’ SALE, CONDITION, OR PERFORMANCE.

THIS WARRANTY SHALL NOT BE EXTENDED, ALTERED OR VARIED EXCEPT BY A WRITTEN INSTRUMENT DULY SIGNED BY NUU WARRANTIES EXCLUSIVE. ANY REPLACEMENT OF A PRODUCT SHALL NOT PROVIDE A RIGHT TO EXTENSION OF THIS WARRANTY. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES (OR CONDITIONS), EXPRESSED OR IMPLIED, INCLUDING (WITHOUT LIMITATION), ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE. NUU SHALL NOT BE LIABLE FOR LOSS OF PROFITS OR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES WHICH THE PURCHASER MAY SUSTAIN. IN NO EVENT SHALL NUU’S LIABILITY EXCEED THE PURCHASE PRICE OF THE DEFECTIVE PRODUCT. NUU NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.

NUU SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO OPEN, REPAIR, OR MODIFY THE PRODUCT,*WATER DAMAGE, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ORDINARY WEAR AND TEAR, ACCIDENT, COLLISIONS WITH EXTERNAL OBJECTS, BLOWN FUSE, IMPROPER USE OF ANY ELECTRICAL SOURCE, FIRE, LIGHTNING, FLOODING, DIRT, WEATHER CONDITIONS, OTHER HAZARDS, OR ACTS OF GOD. THIS WARRANTY DOES NOT APPLY TO REPAIRS MADE BY UNOFFICAL REPAIR CENTERS. THIS WARRANTY DOES NOT COVER PHYSICAL DAMAGE TO THE SURFACE OF THE PRODUCT, INCLUDING CRACKS OR SCRATCHES ON OUTSIDE CASING. THIS WARRANTY DOES NOT COVER LOSS OR DAMAGE RESULTING FROM THEFT. THIS WARRANTY DOES NOT APPLY WHEN THE MALFUNCTION RESULTS FROM THE USE OF THIS PRODUCT IN CONJUNCTION WITH ACCESSORIES, OTHER PRODUCTS, OR ANCILLARY OR PERIPHERAL EQUIPMENT AND NUU DETERMINES THAT THERE IS NO FAULT WITH THE PRODUCT ITSELF. THIS WARRANTY DOES NOT APPLY TO ANY MALFUNCTION OR FAILURE OF THE PRODUCT OR PART DUE TO ANY COMMUNICATION SERVICE CUSTOMER MAY SUBSCRIBE TO OR USE WITH THE PRODUCT, INCLUDING DAMAGE OR DEFECTS RESULTING FROM CELLULAR RECEPTION OR TRANSMISSION. THIS WARRANTY DOES NOT APPLY TO DAMAGE OR DEFECTS CAUSED BY VIRUSES OR OTHER SOFTWARE PROBLEMS INTRODUCED INTO THE PRODUCT. THIS WARRANTY DOES NOT COVER ANY PRODUCT THAT HAS THE SERIAL NUMBER OR IMEI NUMBER REMOVED, DEFACED, DAMAGED, ALTERED, OR MADE ILLEGIBLE. WARRANTY IS VOID IF THE WARRANTY STICKER IS REMOVED.

LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW, NUU ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THIS PRODUCT, EVEN IF NUU OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPLACEMENT, REPAIR, OR REFUND OF THE PURCHASE PRICE PAID, AT NUU’S DISCRETION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE. 

*Please note: Your NUU Mobile device’s one-year limited warranty does not cover any forms of liquid damage, regardless of source of origin. 

Disclaimer: Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers, or the limitation of liability for personal injury, so the above limitations and exclusions may be limited in their application to you. When the implied warranties are not allowed to be excluded in their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives you specific legal rights which may vary depending on local law. 

This warranty is only valid for purchases in the United States. If product was purchased outside the United States, the warranty period and service is provided by the local authorized NUU Mobile Distributor under local regulations.


NUU Mobile Service Center:
Phone: 844-688-3365